Who we are​​

Welcome to Softtmerce! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
b. Non-Personal Information

We may also collect non-identifiable information, including:

  • IP address
  • Browser type
  • Device information
  • Usage data (e.g., pages visited, time spent)
c. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect information about your activity on our site.

How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders
  • Improve our website, products, and services
  • Provide customer support
  • Send promotional emails (with your consent)
  • Analyze usage patterns and trends
  • Prevent fraudulent activities

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: For payment processing, shipping, and marketing
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communications
  • Object to or restrict processing of your data
  • Data portability (where applicable)

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes by posting the updated version here or through other communication channels.